Privacy Policy

Ramstown Group Pty Ltd is committed to protecting your privacy and handling your personal information in an open and transparent way.

This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

We may collect personal information that is reasonably necessary to operate our business and provide our services. This may include:

  • Name

  • Company name

  • Email address

  • Phone number

  • Postal address

  • Project or enquiry details

  • Any other information you choose to provide to us

We collect personal information when you contact us, submit an enquiry through our website, engage our services, or communicate with us by phone or email.

2. How We Use Your Information

We use personal information to:

  • Respond to enquiries and requests

  • Provide and manage our services

  • Communicate with clients, suppliers, and contractors

  • Prepare quotes, proposals, and contracts

  • Improve our website and services

  • Meet legal and regulatory obligations

We will only use your personal information for the purpose for which it was collected, or a related purpose you would reasonably expect.

3. Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary to carry out our services, including:

  • Contractors and consultants engaged on projects

  • Professional advisers such as accountants, lawyers, or insurers

  • IT and website service providers

We do not sell, rent, or trade personal information to third parties.

4. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored securely in electronic systems or physical files with appropriate safeguards in place.

5. Access and Correction

You may request access to the personal information we hold about you, or request that it be corrected if it is inaccurate, out of date, or incomplete. Requests can be made by contacting us using the details below.

6. Cookies and Website Data

Our website may use cookies or similar technologies to improve functionality and user experience. Cookies do not identify you personally but may collect anonymous usage data.

You can disable cookies through your browser settings if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The most current version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us on the details featured in our website footer.